Refund policy

Return Policy

1. Return Period

- You may return any item within 30 days of receiving your order.

2. Eligibility for Returns

- The jigsaw box must be in its original wrapping to be eligible for a return.

- Items that have been opened or used are not eligible for a return.

3. Return Process

- To initiate a return, please contact our customer service team via email.

- Once your return is approved, we will provide instructions on how to send the item back.

4. Refunds

- Refunds will be processed within 5 working days of receiving the returned item.

- The refund will include the full cost of the product.

- We will cover the cost of return shipping.

5. Damaged or Faulty Items

- If you receive a damaged or faulty item, please contact us immediately. We will arrange for a replacement or a full refund.